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Frequently Asked Questions (FAQ)
Do you accept PayPal and credit cards?
How can I renew my subscription?
What is the file size limitation that is applied?
Can I upgrade or downgrade my subscription later?
Yes. You can upgrade your subscription at any time, contact us at email@example.com and we will guide you. Downgrading is also possible and is done at the end of the current subscription period if you need to renew you can choose a different subscription type.
Do you have discounts for students?
Yes, we do. Please contact firstname.lastname@example.org to learn more.
Which subscription plan do I need?
This will depend on your file size and usage. You can estimate the size of files during the free trial period. To understand the differences between different subscription talk to email@example.com
Do you charge for Support Services additionally?
Basic Subscription users are on free trial of 14 days, the support services is limited and we provide full support to Standard, Premium and Enterprise clients.
What happens when my subscription expires?
We will send you few reminders to make sure you don't miss the renewal date accidentally. If you decide not to renew the subscription, make sure you transfer all your data before the expiration date. Portals with expired subscription are deleted within two weeks after the expiration date.
Your question was not answered?
Ask our Sales Team and we will respond within 24 hours: firstname.lastname@example.org